Privacy Policy

  1. Urban Acres Produce, LLC is committed to protecting your privacy and maintaining the security of any personal information received from you. The purpose of this statement is to explain to you what personal information we collect and how we may use it.
  2. We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. In addition, we may disclose personal information about you to a company which acquires us by merger or other acquisition, as well as to agents of such acquiring company.
  3. We use your personal information to reply to you or to keep you updated about our new products, services and shops. We will only contact you with your consent.
  4. We do not sell, rent or exchange your personally identifiable information with any third party for commercial reasons, however we may share your personally identifiable information with our host company, our internet service provider, or other businesses involved in the delivery of our goods and services to you, such as couriers and banks clearing credit card purchases.
  5. We follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorized access. We do not collect personal information about you except when you knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting our customer service department at any time at 302-656-6234. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.
  6. To enhance your experience with our site, many of our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
  7. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.
  8. We also may collect certain non-personally identifiable information when you visit our web pages such as the type of browser you are using (e.g., Safari, Firefox, Internet Explorer), the type of operating system you are using, (i.e., Windows, iOS, Android, Mac OS) and the domain name of your Internet service provider (i.e., Verizon, Comcast).
  9. If you have any questions about privacy please contact us at info@urbanacresproduce.org